Terms and Conditions

Last Updated: June 2026

Welcome to Sydney Asil Mall. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing an order.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from our online store. By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website.

2. Products and Pricing

• All products displayed on our website are subject to availability.
• We reserve the right to discontinue any product at any time.
• Prices are listed in Australian Dollars (AUD) unless otherwise stated.
• We reserve the right to change prices without prior notice.
• While we strive for accuracy, we do not guarantee that product descriptions, images, pricing, or other content are error-free.

3. Orders

• When you place an order, you are making an offer to purchase products subject to these Terms and Conditions.
• We reserve the right to accept or reject any order for any reason.
• An order confirmation email does not constitute acceptance of your order.
• We may cancel orders due to pricing errors, product unavailability, suspected fraud, or other legitimate reasons.

4. Payment

We accept payment methods displayed at checkout.

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method.
• The information provided is accurate and complete.
• Payment will be processed securely through our payment service providers.

5. Shipping and Delivery

• We aim to process and dispatch orders promptly.
• Delivery times are estimates only and may vary depending on location and courier services.
• We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
• Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms and Conditions.

Customers may request a return or refund in accordance with Australian Consumer Law and our Return Policy.

Products may not be eligible for return if:

• They have been used or damaged after delivery.
• They are customized or personalized items.
• They are excluded for hygiene or safety reasons.

Approved refunds will be processed to the original payment method.

7. Australian Consumer Law

Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law (ACL).

Where goods are supplied with consumer guarantees under the ACL, customers are entitled to remedies for major failures and compensation for any reasonably foreseeable loss or damage.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Sydney Asil Mall or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Transmit harmful code, viruses, or malware.
• Interfere with the operation of the website.

10. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, special, or consequential damages.
• Our total liability relating to any order shall not exceed the amount paid for the relevant product(s).

11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, or disruptions to transportation and communication systems.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Australia.

Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.